There is an urgent need to ensure stability in the service offered by the customs telematics system. They pointed this out Fedespedi, National Council of Customs Brokers, Confetra, Assocad, Anasped and Assologistica on the occasion of a meeting held yesterday with the Customs and Monopolies Agency. The associations have denounced the continuation of the inefficiencies due to slowdowns and freezes of the system, as happened during the day of 14 December, which are disrupting cargo operations crucial in this time of peak work linked to the seasonality. Given the persistence of the situation and the weekly frequency of reports received from operators and companies, the associations' representatives have reaffirmed the the need to provide for a A plan of decisive operational action aimed at eliminating the sense of uncertainty about the operation of the systems and the duration of their unavailability. From the operation of the Customs IT system - they have highlighted - in fact, the country's ability to manage the import-export trades that are the driving force of the Italian economy.

For their part, the representatives of the Customs and Border Protection Agency Monopolies outlined the ongoing efforts to improve the contractual conditions for the provision of the service rendered by the technology partner and reduce the inconvenience to operators due to the disruptions to the telematics system and to strengthen, through all available tools and channels, communication to users to provide transparent, timely and on the actual operating status of the systems. In addition The ADM is working to regulate the operating instructions for the rescue procedure (fall back) whose applicability will be also extended to non-perishable goods and is committed to swiftly complete the transition to the new system, improve the procedure for opening and managing support tickets, and dialogue between operators and ADM's technology partner, and to maintain constant and open operational dialogue with companies and operators.

With respect to these efforts, the associations' representatives have noted that their effectiveness will be determined by the essentially from the timing of implementation for a concrete assessment of the effects to ensure stability and business continuity for operators who are at the service of the the entrepreneurial fabric of the country and international trade.