Independent journal on economy and transport policy
16:04 GMT+2
San Francisco group learns how to win in reefer business
(World Wide Shipper)
March 11, 1998
SAN FRANCISCO -- If carriers want to compete in the thriving refrigeration commodity's market, they must deliver superior customer service in every transaction, while consistently measuring and improving customer satisfaction, said Stuart Rattray, Australia-New Zealand Direct Line's senior vice president, North America.
Speaking to the international group ...... Read more on World Wide Shipper
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