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the Authority Antitrust Costa Crociere fine
Practical commercial incorrect relative to the information on the prices of the cruises and to an optional insurance policy
November 4, 2013
The Guarantor Authority of the Competition and Market (AGCM) has irrogato to Costa Crociere total fines for 150 thousand euros for two practical commercial incorrect masses in existence from the crocieristica company. The procedure concerned the spreading, through TV commercials to national spread, by means of the website of the company and also through relative an advertising insert to the season November 2010-March 2011, of incomplete and conflicting commercial information with regard to the final price applied for the reclamizzate cruises and to the conditions and the limits for the exercise of the contractual rights of the consumers (the which advertized prices of the cruises - the Authority explains Antitrust - did not include some voices of cost, which the quota service, the harbour taxes, the registration quota, that they were indicated besides with insufficient accessible modalities and at the moment of the purchase); moreover under examination there was the offer on-line of the accessory service consisting in an optional insurance policy by means of a robot system of preselection.
The AGCM has specified that on practical the commercial one, that is diffused for television way and through Internet net, the opinion to the Authority for the Guarantees in the Communications is demanded that has considered it incorrect according to article 20, 21 letter d), 22 and 23, letter v), of the Code of the Consumption.
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The Guarantor Authority of the Competition and Market (AGCM) has irrogato to Costa Crociere total fines for 150 thousand euros for two practical commercial incorrect masses in existence from the crocieristica company. The procedure concerned the spreading, through TV commercials to national spread, by means of the website of the company and also through relative an advertising insert to the season November 2010-March 2011, of incomplete and conflicting commercial information with regard to the final price applied for the reclamizzate cruises and to the conditions and the limits for the exercise of the contractual rights of the consumers (the which advertized prices of the cruises - the Authority explains Antitrust - did not include some voices of cost, which the quota service, the harbour taxes, the registration quota, that they were indicated besides with insufficient accessible modalities and at the moment of the purchase); moreover under examination there was the offer on-line of the accessory service consisting in an optional insurance policy by means of a robot system of preselection.
- Via Raffaele Paolucci 17r/19r - 16129 Genoa - ITALY
