the majority of the citizens of the EU, with the exception of those Italians, is declared satisfied of the railway services


58% of the citizens of the European Union is declared satisfied of the railway services available in own nation. They make exception the Italians, more and more unsatisfied of their services of transport on track.

the survey of realized Eurobarometer consulting 26 000 European citizens, whose turned out they are profitable famous today, evidences that, if the majority of costoro is satisfied of the railway services, however the Europeans that uses of the trains is relatively little. In some countries the number of the customers is elevated who consider complicated the procedure of purchase of tickets excessive and 19% approximately of the Europeans do not use the train for accessibility problems. In particular, the people with reduced mobility complain insufficient accessibility of the railway cars and the railroads and the difficulty to retrieve information on accessibility when travels plan theirs.

"Only a quarter of the travellers in Europe - it has found Siim Kallas, vice president of the EU commission and responsible commissioner for the transports - resorts regularly to the train for its displacements. It is not enough. We must return the more attractive travels in train and this study indicates very clearly where it is necessary to take part. For example, the fact that in some countries is so difficult to acquire railway-tickets is unacceptable. To choose the train must be fast and easy how much to let out own car from the garage".

For how much Italy concerns, respect to an analogous investigation carried out in 2011 remarkablly has grown the level of dissatisfaction regarding the facility of the purchase of tickets; Italy also is the nation for which the rate dissatisfaction is recorded more elevated (44%) in matter of punctuality and reliability of the railway services. Moreover, if on the whole 59% of the Europeans are satisfied of the frequency of the railway services, Italy and central and Southeastern Europe has the satisfaction rate more low. Approximately accessibility, if only 37% of the European citizens are satisfied of general accessibility for the people to reduced mobility, Italy is one of the nations in which inferior rates satisfaction to the average are recorded.

While today the EU commission has adopted the settennale program "Shift2Rail", a new partnership between private public and in order to realize investments pairs almost a billion of euro in the search and the innovation for the railway field. From the EU commission draft of the triplicazione of deep for research purposes and the innovation in this field, that they will go up to 450 million euros in the period 2014-2020 regarding 155 million euros in the period precedence. To such deep ones investments for 470 million euros from the private railway field will join.

"If we want that the European railroads transport more passengers and more goods - has commented Kallas - then the railroads must offer better services and offer a valid alternative to a greater number of customers. So that this happens, the railroads must be innovated. This partnership public-private constitutes an important step ahead and will afford, through the innovation, to reduce the costs of the railway services, to increase the ability and to supply to the customers frequent and more reliable railway services".