Independent journal on economy and transport policy
12:07 GMT+1
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Royal Caribbean confirmation investments and engagement in order to assure the full transparency of own offers on-line
To July the reservation engine is renewed
October 16, 2014
With respect to the recent sanzionatorio provision arranged from the Guarantor Authority of the Competition and the Market regarding Royal Caribbean International ( on 13 October 2014), the American crocieristica company has specified that "the comminata endorsement to RCL Cruises Ltd trading as Royal Caribbean International from the Guarantor Authority of the Competition and the Market is last in chronological order regarding those of the main operators of the Italian market. The Guarantor - she has remembered the company - has placed under observation during the last few years the entire field of tourism having considered it little transparent in the representation of the prices and this has carried to the sanzionamento of the main operators of e-commerce, from the aerial transport to the cruises. Between the great crocieristiche companies in Italy - it has remembered moreover the company - Royal Caribbean is that which more recently has made its income in the field of the sale online of cruises and it has adapted to the market praxis introducing the prices on own site, with the same logic of the other operators, and in particular on own engine of reservation online, adapting it to that already anticipates on the Italian market".
Royal Caribbean has emphasized that, against the reliefs which moved from the Guarantor in its first communication on January 7, 2014, immediately it has been activated in order to modify the site and the engine of reservation online being brought modifications to the representation of the prices, the general conditions of sale and the relative offers to the children, having reached by the end of the month same more better to specify these last ones. Moreover last July Royal Caribbean has then renewed the reservation engine through an important investment with the objective to receive all the indications dictated from the Guarantor.
The company has evidenced at last that "Royal Caribbean International pursues the engagement to assure that own offered prices on-line are clear and the site is of easy uses for the users. We hope - it has concluded Royal Caribbean - than the ulterior measures that the company has adopted on signalling of the Guarantor improves the experience ulteriorly on-line, guaranteeing full transparency to the consumers".
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