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The Italian Antitrust starts a preliminary investigation for supply not demanded of the service of marine roaming
Procedure regarding Telecom Italia, Three Wind and Vodafone Italy
December 5, 2019
The Guarantor Authority of the Competition and Market (AGCM) has started three procedures instructors regarding Telecom Italia, Three Wind and incorrect commercial presumed Vodafone Italy concerning practical for supply not demanded of the marine roaming, service that allows with the passengers who travel on the ships to have use of the services of mobile communication also in cover absence of the terrestrial net. The hypothesis preliminary investigation regards debits it, on the brokerage house of the customers, the costs for the fruizione of such adapted service without informative and without the demand by the customers of such supply, it is in phase of subscription of the contract that in phase of I use of the service on the ship.
Specifying that the hypothesis of violation of the code consists, therefore, in practical aggressive for supply not demanded of services to payment, the Italian Authority Antitrust has announced that it comes also assumed a conduct of informative omission by some marine companies (Grimaldi Group, Great the Navi Veloci, Italian Company of Navigation), that they would have omitted to supply own passengers, customers of the three telephone operators, informative adapting on the existence of the marine roaming on board of own ships.
The ACGM has remembered that with the service of marine roaming the devices you furnish (telephones, tablet, PC) come qualified, through the possible satellite connection returned from stations base installed on board of the ships, as soon as the ship strays from the coast and it comes unhooked from the terrestrial mobile net. The fruizione of the service stops when the ship is approached again to the coast when the mobile device riaggancia to the terrestrial net.
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The Guarantor Authority of the Competition and Market (AGCM) has started three procedures instructors regarding Telecom Italia, Three Wind and incorrect commercial presumed Vodafone Italy concerning practical for supply not demanded of the marine roaming, service that allows with the passengers who travel on the ships to have use of the services of mobile communication also in cover absence of the terrestrial net. The hypothesis preliminary investigation regards debits it, on the brokerage house of the customers, the costs for the fruizione of such adapted service without informative and without the demand by the customers of such supply, it is in phase of subscription of the contract that in phase of I use of the service on the ship.
- Via Raffaele Paolucci 17r/19r - 16129 Genoa - ITALY
